Expert Guidance. Fair Solutions. Confident Management.
At Cygnet HR, we understand that managing employee relations can be complex and sensitive. Our Employee Relations (ER) services provide expert, independent support to help you handle people issues confidently, fairly and in line with best practice, protecting both your people and your business.
Whether it’s complex case management, independent investigations or mediation, we ensure every situation is managed with professionalism, empathy and objectivity.

We support leaders and HR teams with the effective handling of complex employee relations cases including grievance, disciplinary, performance, and absence management.
We ensure processes are fair, consistent and compliant; while helping you make confident, well-evidenced decisions.

When impartiality matters, our independent investigators provide a fair, thorough and professional review of employee relations issues.
We conduct fact-based investigations, provide comprehensive reports, and ensure recommendations align with ACAS guidance and your internal policies..

Conflict doesn’t have to escalate. Our mediators help restore relationships, rebuild trust and prevent disputes from turning into formal cases.
We provide a safe, neutral space for open dialogue helping employees find practical, mutually agreed resolutions that support a positive working environment.

We don’t just solve problems; we help prevent them. Through tailored coaching, we equip line managers to handle employee relations issues proactively and confidently.
Our approach focuses on practical skills, communication, and understanding the “people impact” behind every ER decision
Independent and impartial expertise in handling sensitive matters.
Over 20 years of HR leadership experience across diverse sectors.
Confidential, fair and compliant approach that protects your organisation.
Commercial understanding - we balance legal compliance with practical business realities.
Empathy-led delivery - ensuring respect, dignity and fairness throughout the process.
Confidence that employee issues are managed legally and fairly.
Reduced risk and stronger governance.
Faster, more positive resolution of workplace conflicts.
Improved trust, morale and engagement across teams.
Better-equipped managers who can handle people challenges effectively
Whether you need independent support for a one-off case or ongoing ER partnership, Cygnet HR can help you manage challenges with professionalism and care.
Get in touch today to discuss how our Employee Relations services can support your people and protect your business.
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